Heimatstore, Darmstadt: Terms and Conditions

Terms and Conditions

APPLICABILITY

All business relationships between heimatstore, Rondelli&Arslan GbR, Am Marktplatz 9, 64283 Darmstadt – hereinafter referred to as vendor – and the orderer – hereinafter referred to as buyer – shall exclusively be subject to the following General Terms and Conditions in the version which has been valid at the time of placing the order by the buyer. 
Any deviating terms and conditions of the buyer do not apply, unless the vendor has expressly agreed to their validity in writing.

 

CONCLUSION OF THE CONTRACT

The presentation of the goods in the online shop of the vendor does not constitute a binding offer for the conclusion of a contract. It rather constitutes a non-binding invitation to the buyer to submit an offer to buy to the vendor. An offer to buy is submitted by the buyer to the vendor by an order of the goods displayed in the online shop of the vendor.
An order of the goods presented in the online shop of the comprises the following steps:
/ Selection of the desired goods by clicking on the respective product.
/ Selection of the desired size by clicking on the button ‘Size’ – insofar as varying sizes are available and being offered.
/ Adding the goods to the cart by clicking the button ‘Add to Cart’.
/ Examination of the chosen goods and sizes in the cart by clicking the button ‘View Cart’.
/ Transfer to the shipping and payment process by confirmation of acknowledgement of the General Terms and Conditions, the right of withdrawal and the data protection policy of the vendor and by clicking the button ‘Check Out’.
/ Entry of the shipping and payment details and confirmation of these by clicking the button ‘Shipping Method’.
/ Examination of the shipping and payment details and the order.
/ Legally binding submission of the order implying and obligation to pay by clicking the button ‘Complete Order’.

The trader shall ensure that the consumer, when placing his order, explicitly acknowledges that the order implies an obligation to pay. If placing an order entails activating a button or a similar function, the button or similar function shall be labeled in an easily legible manner only with the words ‘order with obligation to pay’ or a corresponding unambiguous formulation indicating that placing the order entails an obligation to pay the trader. If the trader has not complied with this subparagraph, the consumer shall not be bound by the contract or order.

The buyer can correct input errors at any time and at the latest before sending off the binding order by clicking on the ‘Back’ button of the internet browser in order to get back to the page where the details of the buyer were given and can be corrected. The buyer can cancel the order process at any time by shutting down the internet browser.
When the buyer places an order with the vendor, he immediately receives a confirmation of the order via e-mail. The confirmation of the order does not constitute an acceptance by the vendor of the offer to buy, but a notification to the buyer, which confirms the receipt and the precise scope of the order to the buyer. An effective sales contract between the buyer and the vendor only materializes when the buyer receives from the vendor – in addition to the confirmation of the order – a further contract note via e-mail. The buyer receives a contract note within a processing time of 48 hours after confirmation of the order, if the ordered goods are in stock and available for delivery. If the ordered goods cannot be delivered on time or at all, the vendor informs the buyer of this within 48 hours after the confirmation of order.

If the ordered goods cannot be delivered on time, the buyer may choose to wait for the ordered goods or decide to cancel the order. If the goods cannot be delivered at all, the vendor rescind from an order confirmation. A contract does not materialize in this case. Payments already rendered by the buyer will be reimbursed immediately. 

  

Widerrufsbelehrung


Verbraucher ist jede natürliche Person, die ein Rechtsgeschäft zu Zwecken abschließt, die überwiegend weder ihrer gewerblichen noch ihrer selbständigen beruflichen Tätigkeit zugerechnet werden können.

Widerrufsrecht

Sie haben das Recht, binnen vierzehn Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen. Die Widerrufsfrist beträgt vierzehn Tage ab dem Tag, an dem Sie oder ein von Ihnen benannter Dritter, der nicht der Beförderer ist, die Waren in Besitz genommen haben bzw. hat. Um Ihr Widerrufsrecht auszuüben, müssen Sie uns (Firma Rondelli&Arslan Gbr /HEIMATstore, Marktplatz 9, 64283 Darmstadt, Telefonnummer: 061512732333 , E-Mail-Adresse: info@heimatstore.com) mittels einer eindeutigen Erklärung (z.B. ein mit der Post versandter Brief, Telefax oder E-Mail) über Ihren Entschluss, diesen Vertrag zu widerrufen, informieren. Sie können dafür das beigefügte Muster-Widerrufsformular verwenden, das jedoch nicht vorgeschrieben ist. Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.

Folgen des Widerrufs

Wenn Sie diesen Vertrag widerrufen, haben wir Ihnen alle Zahlungen, die wir von Ihnen erhalten haben, (ausschließlich der Versandkosten , wenn welche entstanden sind) unverzüglich und spätestens binnen vierzehn Tagen ab dem Tag zurückzuzahlen, an dem die Mitteilung über Ihren Widerruf dieses Vertrags bei uns eingegangen ist. Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben, es sei denn, mit Ihnen wurde ausdrücklich etwas anderes vereinbart; in keinem Fall werden Ihnen wegen dieser Rückzahlung Entgelte berechnet. Wir können die Rückzahlung verweigern, bis wir die Waren wieder zurückerhalten haben oder bis Sie den Nachweis erbracht haben, dass Sie die Waren zurückgesandt haben, je nachdem, welches der frühere Zeitpunkt ist. Sie haben die Waren unverzüglich und in jedem Fall spätestens binnen vierzehn Tagen ab dem Tag, an dem Sie uns über den Widerruf dieses Vertrags unterrichten, an uns oder an Lorenzo Rondelli&Atilla Arslan zurückzusenden oder zu übergeben. Die Frist ist gewahrt, wenn Sie die Waren vor Ablauf der Frist von vierzehn Tagen absenden. Sie tragen die unmittelbaren Kosten der Rücksendung der Waren. Sie müssen für einen etwaigen Wertverlust der Waren nur aufkommen, wenn dieser Wertverlust auf einen zur Prüfung der Beschaffenheit, Eigenschaften und Funktionsweise der Waren nicht notwendigen Umgang mit ihnen zurückzuführen ist.

 

Ausschluss bzw. vorzeitiges Erlöschen des Widerrufsrechts

Das Widerrufsrecht besteht nicht bei Verträgen

- zur Lieferung von Waren, die nicht vorgefertigt sind und für deren Herstellung eine individuelle Auswahl oder Bestimmung durch den Verbraucher maßgeblich ist oder die eindeutig auf die persönlichen Bedürfnisse des Verbrauchers zugeschnitten sind;
- zur Lieferung von Waren, die schnell verderben können oder deren Verfallsdatum schnell überschritten würde;
- zur Lieferung alkoholischer Getränke, deren Preis bei Vertragsschluss vereinbart wurde, die aber frühestens 30 Tage nach Vertragsschluss geliefert werden können und deren aktueller Wert von Schwankungen auf dem Markt abhängt, auf die der Unternehmer keinen Einfluss hat;
- zur Lieferung von Zeitungen, Zeitschriften oder Illustrierten mit Ausnahme von Abonnement-Verträgen.

Das Widerrufsrecht erlischt vorzeitig bei Verträgen

- zur Lieferung versiegelter Waren, die aus Gründen des Gesundheitsschutzes oder der Hygiene nicht zur Rückgabe geeignet sind, wenn ihre Versiegelung nach der Lieferung entfernt wurde.

 

Muster-Widerrufsformular

 

(Wenn Sie den Vertrag widerrufen wollen, dann füllen Sie bitte dieses Formular aus und senden Sie es zurück.)

An
Firma
Rondelli&Arslan Gbr /HEIMATstore
Marktplatz 9
64283 Darmstadt

E-Mail-Adresse: info@heimatstore.com

Wiederrufsformular:
- Hiermit widerrufe(n) ich/wir (*) den von mir/uns (*) abgeschlossenen Vertrag über den Kauf der folgenden Waren (*)

- Bestellt am:


- Name des/der Verbraucher(s)

- Anschrift des/der Verbraucher(s)

- Unterschrift des/der Verbraucher(s) 

- Datum: 

heimatstore
Rondelli&Arslan GbR
Am Marktplatz 9
64283 Darmstadt
Germany 
email: info@heimatstore.com

 

 

CONSEQUENCES OF REVOCATION

In the case of an effective revocation, the mutually received benefits and, if applicable, derived profits (e.g. interest) are to be returned. If the buyer is not able to return services received (e.g. benefits from usage) in whole or in part or only returns them in a deteriorated condition to the vendor, the buyer shall be obliged to make good the loss in value to the Seller in this respect. For the deterioration of the good and for derived profits, the buyer is only required to make good the loss in value, if the usage or the deterioration is due to a handling of the good which exceeded the checking of properties and functions. ‘Checking of properties and functions’  is understood to mean the testing and trying out of the individual good in a way which would be possible and usual in a store.

Goods suitable for shipping via parcel post shall be sent back at the risk of the vendor. The buyer has to bear the regular costs of reconsignment. Goods not suitable for shipping via parcel post shall be collected from the buyer.

Obligations to reimburse payments must be discharged within 30 days. The period shall begin for the buyer when he sends his statement of revocation or the goods; for the vendor it shall begin with its receipt. 

Special information:

Legal exclusion of the right of revocation:

The right of revocation, unless otherwise provided, does not exist in the case of – an order of goods, which are made according to specifications of the customer or clearly are tailored to the personal needs or which are not suitable for a return due to their condition or are easily perishable or whose expiration date would be exceeded (§ 312d (4) no. 1 BGB), – for the delivery of audio or video recordings or software, in cases where the delivered data carriers have been unsealed by the user (§ 312d (4) no. 2 BGB), – delivery of newspapers, journals and magazines (unless the user has made his contractual statement for the delivery of newspapers, journals and magazines over the telephone) (§ 312d (4) no. 3 BGB).

End of information concerning right of withdrawal.

 

STORAGE OF THE CONTRACT TEXT

The vendor stores the order of the buyer with the order data provided by the buyer. Additionally, the vendor stores the contract note with the General Terms and Conditions included in the contract.

The buyer can save and print the order and contract confirmation sent to him by the vendor via e-mail. The buyer can click on, save and print the General Terms and Conditions during or immediately after the order process.  

 

CONDITIONS OF PAYMENT

The buyer can pay for the order by PayPal or Credit Card. Any other means of payment is only possible after an express agreement with the vendor in writing.   

 

DELIVERY / SHIPPING COSTS

Shipping of the ordered goods is performed by the vendor via UPS Standard or DHL Logistics. The delivery of the goods will take place to the delivery address provided by the buyer.

After order confirmation the delivery takes place:

to addresses in Germany within 1 – 3 days,
to addresses in other European states within 2 – 7 days,
to all other addresses within 4 – 10 days.
The delivery timeframes are merely indicative guidelines provided by the deliverer (UPS / DHL Logistics) and do not constitute binding delivery dates. 

Following orders are free of shipping costs:

// Deliveries to Germany from a product value of 80,- €,
// Deliveries to other European states from a product value of 130,- €,
// Deliveries to all other countries from a product value of 350,- €. 
 
If the order does not reach the total value necessary for free shipment, the buyer has to pay the following additional shipping costs:

for deliveries to Germany 4,50,- €,
for deliveries to other European states 10,- €,
for deliveries to all other countries 35,- €. 
 
For deliveries to countries other than Germany, additional fees (tax, customs, import duties) may be levied by the local governing authorities. These further costs shall be borne by the customer. Failure to pay these costs will result in the package being returned to sender. All costs incurred by the vendor for the package's return shipment will be deducted from the total amount refunded.

Items will be shipped from Darmstadt, Germany with official documentation declaring the exact total of all merchandise purchased in EU euros, as well as the country of origin for each item.

The goods ordered by the buyer are insured up to a value of 510 € by the vendor.
An insurance of the ordered goods exceeding the amount of 510 € by the vendor or shipment with another deliverer (other than GLS) or another means of shipment will only be possible after an individual agreement in writing with the vendor.

 

PRICES

All prices quoted in the online shop of the vendor include the statutory value added tax applicable at the time.   

 

RESERVATION OF PROPRIETARY RIGHTS

The goods remain the property of the vendor until the payment is made in full. 

 

SET OFF / WITHHOLD

The purchaser is entitled to offset only insofar as the purchaser's claim is undisputed, disputed but ready for decision or assessed in a legally binding judgment. The customer shall be entitled to enforce a right of retention only against counter-claims under the same contract.

 

WARRANTY RIGHTS / COSTS FOR RETURNING GOODS OF WITHDRAWAL

The statutory warranty rights shall be valid.

If the buyer uses his right of withdrawal, he has to bear the costs of reconsignment, if the delivered goods correspond to the ordered goods. Otherwise the reshipment is exempt from charges for the buyer.

 

DATA PROTECTION

The vendor uses the customer's data in accordance with his data privacy statement

 

LANGUAGE

The contract language is German.  

 

APPLICABLE LAW

The contractual relationship between the vendor and the buyer shall be governed by the law of the German Federal Republic to the exclusion of the provisions of the UN Convention on Contracts for the International Sale of Goods. Excluded from the choice of law are the strict stipulations of the customer protection law of the country, where the customer has his habitual residence.

Place of jurisdiction for all disputes arising from the contractual relationship between the vendor and the buyer is the seat of the vendor, in as far as the buyer is a merchant, a legal person under public law or special fund under public law.  

 

SEVERABILITY CLAUSE

Should one or more of these General Terms and Conditions be or become invalid, this does not affect the validity of the remaining provisions of the General Terms and Conditions.

PAY WITH:
Back to the top